About Us

Windsor Motors are Ireland’s Favourite Motor Group. Established in 1964 with 14 state-of-the-art locations nationwide, we employ over 350+ people and work with some of the world’s leading automotive brands. Having recently been recognised as one of Ireland's Best Managed Companies by Deloitte, it is our motivated and dedicated staff that lie at the core of our accomplishments. Through continued expansion across our group, we are now looking to recruit enthusiastic people who strive for excellence to join our team.

At Windsor we have been helping customers to buy and look after their cars for over 50 years. Whether you are looking for a new or used car, or need servicing or repairs for your current vehicle, you can trust us to give you the very best service.

Job purpose

Reporting to the Dealer Principal situated in our Windsor Airside location the purpose of the role is to present the friendly and professional face of Windsor to customers and to provide efficient administrative backup.

About the role:

The Showroom Host position is an integral role within the team, delivering front line, best-in-class service and support to Windsor Motor customers and employees.

Responsibilities

• Meet and greet customers on arrival to the showroom and direct them to an appropriate member of staff.
• Answer the main switchboard, route calls; take messages in a pleasant and courteous manner.
• Use inhouse CRM system to update customer information & GDPR preferences.
• Be highly organised and meticulous; work with a high degree of accuracy.
• Complete all filing & administrative tasks as requested and work on own initiative.
• Creditor Support i.e. input supplier invoices and payments and assist with month end reconciliations.
• Assist Sales Admin staff as required with various day to day tasks such as online taxing of motor vehicles, change of vehicle ownership, updating online portal with customer service records etc.
• NB: the job description is a guideline and does not aim to detail every possible task and expectation. The job description may be subject to change from time to time.

Knowledge and skills:

You are a highly motivated and passionate individual striving to provide an exceptional service to both our customers and colleagues.

Skills needed:

• Previous experience working in a similar role with either retail or customer service experience advantageous.
• Excellent communication skills.
• Excellent IT skills, proficient in the Microsoft Office Suite, Outlook etc.
• Team player and a can-do attitude.

Additional Information: